Business services refer to a wide range of non-financial services that companies need in order to operate. They include advertising, marketing, consultation, logistics (including travel and facilities services), waste handling, staffing services, shipping, administration and security services to name just a few. Virtually every company in operation needs at least one of these services.
While many of these services are offered by government agencies, a large number of them come from private enterprise. For instance, a company that produces automobiles might need to consult with experts in the field of aerodynamics, while a consulting firm that specializes in insurance would be useful for any business that handles risk management.
Most businesses outsource some of their functions in order to save time and money. A company that hires an outside service to handle its payroll may save on labor costs, while a company that manages its own IT department can focus on strategic-based projects instead of operational concerns.
Unlike goods, business services cannot be stored and delivered on demand. This means that a company cannot sell a service to a customer until the customer actually requires it. This makes sales a bit more challenging, and often requires a different approach than selling products.
In addition, a business services company typically has to provide its own intangible assets, such as equipment or software programs. This makes the business model more vulnerable to disruptions in the industry, such as a new technology or changing customer requirements. Nonetheless, a business services company can still succeed in its niche if it is able to keep its cost base low and provide efficient delivery.
Some of the most popular business service providers are companies that offer delivery, utility and cleaning services. These businesses can help a company save time by eliminating the need to shop for supplies and deliver them itself. Other business services providers might provide technical support for a computer network or other types of technology. This can help a company stay productive and avoid downtime due to a technological glitch.
A business services company can also offer a more personal touch in its operations by offering child care or other types of specialized services. For example, a company that offers a day care program can allow employees to work from home during school hours and maintain a healthy work-life balance. Other companies offer janitorial services or other cleaning and maintenance services, such as animal control and pest extermination.
If you are looking for a career change, the business services industry might be right for you. The opportunities in this sector are vast and diverse, with a range of job titles, including project manager, consultant, and HR professional. A free virtual work program with Forage can give you first-hand experience in a variety of business services tasks, and prepare you for a job in this field.